Privacy policy.

Effective Date: September 2, 2025

Sugra&Co. LLC (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.sugra.co (the “Site”).

By using our Site, you agree to the practices described below.

1. Information We Collect

a. Personal Information You Provide

  • Name, email address, phone number, company, and other contact details

  • Information submitted via forms (e.g., newsletter sign-up, contact inquiries, lead generation)

  • Communications you send us (emails, calls, consultations).

b. Automatically Collected Information

When you interact with our Site, we may automatically collect:

  • IP address, browser type, and device details

  • Pages visited, links clicked, and time spent on the Site

  • Cookies, pixels, and tracking technologies (see Section 8).

c. Categories Under California Law

As defined by the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), categories we may collect include:

  • Identifiers (e.g., name, email, IP address)

  • Internet activity (e.g., browsing history, interactions with our Site)

  • Professional information (e.g., company, job title).

We do not collect sensitive personal information (e.g., SSN, financial accounts, precise geolocation).

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Communicate with you about inquiries, updates, and opportunities

  • Send newsletters or marketing (if you opt-in)

  • Analyze Site usage and optimize performance

  • Comply with legal obligations and prevent misuse.

3. How We Share Information

We do not sell your personal information. We may share data with:

  • Service Providers (hosting, analytics, email, CRM, communication tools)

  • Legal & Compliance (if required by law or government request)

  • Business Transfers (in the event of a merger, acquisition, or restructuring).

4. Your Rights

a. Rights for California Residents (CCPA/CPRA)

If you live in California, you have the following rights:

  • Right to Know what categories of personal information we collect and how we use/share it

  • Right to Access specific personal information we hold about you

  • Right to Delete personal information (subject to certain legal exceptions)

  • Right to Correct inaccurate information

  • Right to Opt-Out of sale or sharing (we currently do not sell/share personal data)

  • Right to Non-Discrimination for exercising your rights.

b. Rights for EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access to know what data we hold about you

  • Right to Rectification of inaccurate or incomplete data

  • Right to Erasure (“Right to Be Forgotten”) to request deletion of your data

  • Right to Restrict Processing under certain conditions

  • Right to Data Portability to receive your data in a usable format

  • Right to Object to processing, including for direct marketing

  • Right to Withdraw Consent at any time (if processing is based on consent)

  • Right to Lodge a Complaint with your local Data Protection Authority.

How to Exercise Your Rights

You may submit a request by contacting us at:

113 N San Vicente Blvd.
Suite 296
Beverly Hills, CA 90211

Email: privacy@sugra.co

We will verify your identity consistent with applicable laws and respond within required timeframes (generally 30 days under GDPR, 45 days under CCPA/CPRA).

5. Legal Bases for Processing (GDPR)

For EU visitors, we process personal data only when we have a lawful basis, including:

  • Consent (e.g., for newsletters, marketing emails)

  • Contractual necessity (to deliver requested services)

  • Legitimate interests (e.g., website functionality, analytics, security)

  • Legal obligations (e.g., compliance with laws or regulatory requirements).

6. Data Retention

We keep your information only as long as needed for the purposes described in this Policy or as required by law.

7. Security

We take reasonable technical and organizational measures to protect your information. However, no system is completely secure.

8. Cookies & Tracking

Our Site uses cookies and similar technologies to:

  • Enable Site functionality

  • Analyze usage and improve performance

  • Deliver relevant content and marketing (where permitted)

You may disable cookies in your browser settings. EU visitors may also see a cookie banner to manage consent preferences.

9. Do Not Track Disclosure

Some browsers offer a “Do Not Track” (DNT) signal. Currently, we do not respond to DNT signals or similar mechanisms, because there is no industry standard for handling them. However, you can opt out of certain tracking technologies (such as cookies) by adjusting your browser settings or using available opt-out tools.

10. Children’s Privacy

Our Site is not directed to children under 16, and we do not knowingly collect data from them. If discovered, such data will be deleted promptly.

11. International Transfers

If you are visiting from outside the U.S., note that your information may be transferred to and stored in the United States, where privacy protections may differ. For EU residents, we rely on Standard Contractual Clauses or other appropriate safeguards where applicable.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.

13. Contact Us

If you have questions or would like to exercise your rights:

Sugra&Co. LLC
113 N San Vicente Blvd.
Suite 296
Beverly Hills, CA 90211
Email: privacy@sugra.co